Yes! If there is still space available they can still enroll. Please refer to the "How do I enroll" options. Call 866-313-2577 for additional enrollment deadline information.
The trip “cap” is the maximum number of travelers Global Travel Alliance can accommodate for a specific trip. If the trip is “capped” we will start a waitlist. Once the waitlist reaches the appropriate number to allow us to make additional reservations (this usually pertains to booking another motor coach), we will clear the list and accept all the students that were waitlisted. Note: if your child is on the waitlist and does not get to go on the trip they will be entitled to a full refund (including the non-refundable deposit and the Trip Protection Plan purchase price, if applicable – late fees are never refundable).
The trip has reached its “cap”.
As soon as we reach the number of travelers needed to clear the list, we will call or email each traveler and let them know. You may also call our office for specific group questions at 866-313-2577.
Although you are not required to make your monthly payments while on the waiting list, we highly recommend you follow the payment schedule so that if at any time the waiting list is cleared, then you will not have several payments to get caught up.
Some group leaders do allow parents on their trip. Please call our office for details at 866-313-2577. A trip does cost more for parents because of their required upgrade to a double occupancy hotel room.
Chaperones are selected by the group leaders. Contact your group leader for information regarding chaperones. In most cases, the chaperones are picked well in advance and are teachers or other staff members at the school.
Each trip will have AT LEAST 1 adult for every 10 students. On average the adult-to-student ratio is 1 adult for every 8 students.
No! Students will never be left alone on a trip. The smallest group that will be allowed to leave the sight of chaperones will be groups of three. Example: While visiting the Smithsonian Museums in Washington, D.C. students will be allowed to explore the museum in groups of three or more. If students do not follow this policy, they will be immediately put with an adult chaperone.
Global Travel Alliance has a 24 hour emergency hotline at 866-837-7638. This is for emergencies only. Also, please refer to your pre-trip packets where you can find additional contact information.
Yes! Every trip will have a professional Global Travel Alliance tour director with the group for the entire length of the trip (unless otherwise noted). They will be with the group from the moment the group arrives until the group departs (unless otherwise noted).
Safety is our number one priority. Therefore, we have strict policies in place. In most cases, the student will be sent home IMMEDIATELY at the parents’ expense.
In general we recommend arriving at the airport 2 hours prior to departure. Please refer to your parent packet for specific information for your group.
We recommend that students pack light. Layering is a great idea because it allows the traveler to be prepared for a variety of temperatures. Most airlines charge a baggage fee for checked bags.
We encourage the students to have carry-on approved luggage for their trip. If they choose to have checked bags please note that almost all major air carriers have baggage fees.
We book group air travel for our groups so adding a frequent flyer or known traveler number is not always possible. We recommend travelers add their information at the ticket counter before departure, or hold onto the ticket and add the frequent flyer information after the trip is completed.
Yes, all travelers are entitled to their miles flown. Global Travel Alliance does not earn credit for the frequent flier miles that belong to travelers. It is up to the individual to advise the airlines at the time of check in about their specific frequent flier miles accounts.
In most cases, the group will be on a private deluxe passenger motor coach.
No, each group will have their own dedicated motor coach during the duration of the trip (unless otherwise noted).
Yes, all the coaches are locked up and secure. Students are encouraged to be mindful of their personal belongings.
Yes, the motor coaches we use are kept extremely clean and we ask that all travelers respect the cleanliness of the coaches we charter. The motor coach drivers are fully trained and insured with the proper qualifications required by law.
Driver’s hours are the legal limit that a motor coach driver is allowed to drive each day. These hours include the prep-time (approx. 30 minutes) and the shut-down time (approx. 30 minutes). The hour limit currently in place is 15 hours. We respect all of our drivers and will not ask them to go over the legal limit for safe hours.
In some cases students will have the opportunity to travel by boat, train, subway, or metro rail. All transportation methods used by Global Travel Alliance are safe and meet all of the safety standards required by law.
Hotels & Meals
We use 3 star or better hotels with a central location at our destination, unless otherwise noted. The hotels are safe, clean, and have inner corridor room access.
The rooming list is created by the group leader for each trip. Please contact your group leader if you have questions about the rooming list.
Global Travel Alliance has a strict safety policy, and any violation to it may result in the traveler being sent home immediately at the parents’ expense. Also, we hire uniformed private nighttime security to monitor the hotel hallways at night (unless otherwise noted).
Most hotel properties we use provide a continental breakfast including but not limited to 1-3 hot items. Depending on the size of each group, they may have their own private eating/meeting room reserved at the hotel.
Breakfast is typically at the hotel in the morning and includes many options and often 1-3 hot items. Lunch is usually at a food court or restaurant pavilion that gives each traveler the option to pick their food of choice. Dinners are at more sit down-group friendly restaurants.
Yes, we do as much as we can to accommodate each dietary need or concern. Our vendors specialize in student groups and do a great job of accommodating those specific needs. We also ask that you make note of the concerns in the medical conditions box during the enrollment process.
The meals provided will be more than enough for your child. However, we do allow extra snacks to be packed for the trip.
Visiting your account will provide access to the most up-to-date itinerary. Also, at the “pre-trip” meeting (usually scheduled by the group leader 3-4 weeks prior to departure) you will receive an updated itinerary and parent packet.
A final trip packet will have all the updated trip information including: hotel contacts, guides contacts, updated trip itinerary, flight information & schedules, along with other pertinent information to your specific trip. If applicable, additional pre-trip information can be found in your online portal account.
We suggest packing for all kinds of weather. This way you can adjust your outfit for the appropriate conditions. Packing light and dressing in layers is always a good idea as well. Please review our Student Travel Packing List for more information.
We recommend wearing comfortable close-toed walking shoes. It is not uncommon for our groups to walk over 5 miles in one day while touring. Sandals and flip-flops are not allowed while touring.
Global Travel Alliance honors the dress code for the school at which they represent. Also note that you are representing your school, community, and state while touring. Please dress modestly and be appropriate. Sandals and flip-flops are not allowed while touring.
Most trips with Global Travel Alliance are all inclusive, so spending money is not required. However, many students bring $10-$20 extra per day for personal shopping (gifts, snacks, and souvenirs).
We recommend a combination of cash or pre-charged debit cards. If your child brings cash make sure the bills are smaller ($1s, $5s, $10s, and $20s). Also note that Global Travel Alliance is not responsible for any loss of money or personal belongings while on the trip.
Yes, our standard payment plan divides the trip price into monthly installments starting with the initial deposit until the balance is paid in full 60-90 days prior to travel.
For some trips there may be an early sign up discount. Please contact your group leader or call our office for specific group information at 866-313-2577.
No, at this time there are no paid in full discounts offered.
The payment plan is free of charge. However, if you miss a payment you will be assessed a late fee.
Global Travel Alliance will assess a $10 late fee per installment for each missed payment. Unfortunately, due to the payment plans and obligations to our vendors, we are unable to refund the assessed late fee.
This is a courtesy letter reminding you that you have missed a payment.
This means you have missed 2 or more payments and we have not heard from you after our attempts to contact you. Failure to pay your scheduled payments may result in cancellation from your trip. Please call 866-313-2577 for more information.
We have payment deadlines because our vendors require us to make timely payments. Unfortunately, due to the obligations with our vendors, we cannot move your deadlines back.
None. Our mailing address is:
Global Travel Alliance
12750 Nicollet Ave
Suite 210
Burnsville, MN 55337
*Please send all payments to our Minnesota office.
All electronic or paper checks returned by the bank for NSF are subject to a non-refundable $35 NSF check fee.
Visit your account at www.globaltravelalliance.com/login and choose the “make payment” button, then follow the steps. If you pay online via credit/debit card or a PayPal account, you will be charged a 3% convenience fee per payment, in addition to your regular scheduled payment. This fee is not refundable at any time, even in the event you cancel your trip and you are entitled to a full or partial trip refund. You have the option to pay by check with no additional fee. If you have questions along the way please call our office at 866-313-2577.
No, the deposit is not refundable (unless the trip is canceled by Global Travel Alliance or your child is on the waitlist and does not get to travel due to space restrictions).
Your monthly payments can be determined by dividing the trip price into the number of months until the final payment is due.Typically the final payment is due 60-90 days prior to travel.
Yes, in your online account you can view trip updates, modify your traveler’s personal information, email your group leader, and see your personal payment history.
You can cancel by emailing cancel@globaltravelalliance.com stating your covered personal reason for cancel, group name, and the travelers name. Or by mailing the above information to:
Global Travel Alliance
12750 Nicollet Ave
Suite 210
Burnsville, MN 55337
All cancellations must be made in writing by email or regular mail to be processed.
Any cancellations initiated by Global Travel Alliance, school or church authorities, group or trip leader, or the traveler will fall under the Standard Cancellation Policy.
- Deposits, Trip Protection Plan, late fees, and any applicable convenience fees allowed by state law are non-refundable at any time.
- The Standard Cancellation Policy is based upon the number of days prior to departure that the cancellation occurs. The days prior to departure are calculated based upon the original trip departure date (“Original Date”). In the event a trip is rescheduled or delayed (a “Reschedule”) to a later date (a “New Date”), the number of days prior to departure used to calculate refunds shall be capped at the number of days prior to the Original Date that notice of the Reschedule is given to travelers (the “Reschedule Cap”). Once the number of days prior to the New Date is less than that of the Reschedule Cap, then the number of days prior to the New Date shall be used to calculate the refund, if any. For example, if the original departure date of the trip is May 30, 2021 and notice that the trip departure is rescheduled to August 30, 2021 is given to travelers on March 31, 2021, then the Reschedule Cap will be 60 days prior to departure. On July 2, the number of days prior to the New Date shall be used to calculate the refund, which in this example will be 59 days. On July 3, the number of days used to calculate the refund will be 58 days.
- 90-61 days prior to departure, Global Travel Alliance retains 30% of the trip cost per person (includes deposit)
- 60-31 days prior to departure, Global Travel Alliance retains 50% of the trip cost per person (includes deposit)
- 30 days or fewer prior to departure, Global Travel Alliance retains 100% of the trip cost per person (includes deposit)
- All cancellations must be in writing to our office by the dates listed in your agreement.
- We strongly recommend that you consider purchasing our Trip Protection Program (TPP). Contact Global Travel Alliance for more information.
Cancellation procedure for the Trip Protection Plan and Standard Cancellation Policy: All cancellations must be made in writing and received by Global Travel Alliance at:
Global Travel Alliance
12750 Nicollet Ave
Suite 210
Burnsville, MN 55337
Or by email to
cancel@globaltravelalliance.com.
Cancellation requests must be received by Global Travel Alliance at least 24 hours prior to the group's scheduled departure. All cancellation notices must have the traveler’s name, school name, complete address and reason for cancellation. Refunds will be issued only to the name listed on the account (the traveler). No refunds are issued for any unused services or program inclusions. The refund process takes approximately 3 weeks. Please Note: The non-refundable deposit, Trip Protection Plan fees, handling fees, credit/debit card convenience fees allowed by applicable state laws, fees for returned checks, late payment and late registration fees, and merchandise are not refundable at any time.
Once we determine you are eligible for a refund, refunds are processed within 3 weeks.
The Trip Protection Program is a comprehensive travel protection that covers cancellation for covered personal reasons prior to a trip’s departure and other unplanned expenses while traveling, such as additional expenses incurred due to airline delays or cancellations due to weather. For a complete description of coverage offered, please contact your travel Global Travel Alliance representative.
The cost varies depending on the total package cost for your particular trip – current prices range from $74-$299 per person.
The Trip Protection Program is a comprehensive travel protection that covers cancellation for covered personal reasons prior to a trip’s departure and other unplanned expenses while traveling, such as additional expenses incurred due to airline delays or cancellations due to weather. For a complete description of coverage offered, please contact your Global Travel Alliance representative.
No, enrollment in the Trip Protection Plan (TPP) is not required, but it is highly recommended. Unplanned personal events prior to a trip’s departure and unexpected weather delays while traveling can (and do) happen to everyone.
Enrolling in the TPP typically takes place at the time of enrollment for your trip. However, should you decide to add this valuable coverage after enrollment, you have 30 days from your enrollment date to contact our office directly at 866-313-2577 to add the TPP to your trip. Payment for the TPP is due at the time of enrollment in the program and is not refundable.
First, you will cancel your trip by contacting us in writing by email or regular mail. Once we receive your cancellation notice, we will review your notice. We may ask for additional documentation to validate that your reason for cancellation is covered by the TPP and is valid. Once we have determined you are eligible for a refund, per the cancellation guidelines outlined in the TPP, we will process your refund within 3 weeks. If you made credit card payments, those will be sent back to the card first before mailing you a check for the refund balance.
First, you will cancel your trip by contacting us in writing by email or regular mail. Once we receive your cancellation notice, your refund, per the standard cancellation guidelines, would be processed within 3 weeks. If you made credit card payments, those will be sent back to the card first before mailing you a check for the refund balance.
No. The Trip Protection Plan fee is an extra cost to cover you in case of cancellations for covered personal reasons prior to a trip’s departure and for additional, unplanned expenses while traveling due to things like weather delays or lost baggage. Once the TPP fee is paid to our office, it is completely non-refundable (unless otherwise noted).
Learn more about our Trip Protection Plan.
Unfortunately, we are unable to transfer monies to another traveler should you decide to cancel your spot in a trip. We would first need to process your cancellation (according to either the standard cancellation guidelines or the Trip Protection Plan guidelines, if enrolled in the program), including any refund(s) you may be owed. The new traveler(s) would need to enroll and pay their deposit (and TPP cost, if chosen) separately.
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